Specialized Insurance Services Offering
AI-Powered Operational Excellence and Productivity across Insurance Lifecycle
overview
Infinite’s Specialized Insurance Services is a hybrid of onshore, nearshore and offshore delivery allowing for 24×7 coverage in supporting insurance carriers across underwriting, claims, actuarial, billing and contact center capabilities. We are focused on operational excellence and productivity by helping carriers stay competitive and meet the evolving customer expectations. Our comprehensive suite of specialized insurance services is designed to empower carriers like you to drive growth, enhance customer experiences and streamline operations. We leverage advanced AI, ML and Cloud capabilities to provide cutting-edge underwriting support to innovative policy servicing solutions.
Services Offering
- Actuarial Services
We provide advanced actuarial support covering pricing, product development, financial modeling, and regulatory reporting, utilizing cutting-edge methodologies to enhance risk assessment and financial stability.
- Underwriting Support
We support risk assessment and evaluation for multiple lines insurance, policy issuance and renewal processing, exposure analysis and risk quantification, underwriting audits and quality assurance.
- Policy Servicing
We provide End-to-end policy lifecycle support, from issuance to renewal, encompassing all administrative tasks, documentation, and customer service aspects to maintain accurate policy records and enhance policyholder satisfaction.
- Billing and Collections
We provide efficient management of the entire billing cycle, including invoice generation, payment processing, collections, and account reconciliation, ensuring timely premium collection and improved cash flow.
- Contact Center
We provide multi-channel customer support services tailored for insurance operations, handling policy inquiries, claims support, and sales opportunities to improve customer experience and retention.
- COI Management
We support comprehensive Certificate of Insurance (COI) issuance, tracking, and compliance management, streamlining the process for both insurers and policyholders while ensuring regulatory adherence.
- Document Management
We provide efficient document processing, storage, and retrieval services, incorporating advanced technologies for indexing, workflow automation, and compliance, improving accessibility and security of insurance documentation.
- Loss Run Ordering
We provide streamlined loss history retrieval and analysis, including request processing, data compilation, and reporting, supporting underwriting decisions and risk assessment.