About the Company
Client is a prominent American equipment rental company that provides a wide range of products and services to diverse industries. Known for its extensive inventory and commitment to customer service, Client plays a crucial role in supporting construction, industrial projects, and various other applications.
Background of the Business Problem
- Client was processing B2B payments by integrating their core ERP systems through AR/AP modules.
- Integration was managed by a legacy platform with extensive customizations, lacking clear processes and documentation.
- Request for migration and modernization of the entire B2B payments eliminating business process from gateway to core system.
Our Approach & Solution
- Implemented automation to streamline the generation of invoices, reports, and statements from gateway to core system, enhancing efficiency and accuracy.
- Standardized templates ensure consistency across business processes and regions, while tailored workflows align with client solutions, meeting unique operational needs seamlessly.
- Integration to a new payment gateway was achieved with minimal disruption to ongoing operations, ensuring continuity and efficiency.
- This initiative resulted in significant time savings and improved customer satisfaction due to faster and more reliable transaction processing.
Business Outcomes
- Streamlined the business process and eliminated 3rd party dependencies.
- Standardized templates and process eliminated the complexity business process.
