Infinite

Cloud Based Migration of Policy and Claims Management Systems

A Fortune 500 global insurance provider embarked on a transformative journey to modernize its policy and claims management systems. The insurer transitioned from multiple legacy systems to Salesforce Service Cloud, implementing a phased approach to ensure seamless business operations. By customizing Salesforce Service Cloud, they developed integrated modules for policy administration, claims management, billing, payments, and reporting tailored to the insurance lifecycle. This migration streamlined operations, reduced costs, and enhanced service delivery across diverse geographies.

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Embracing Digital Transformation and AI to redefine Delivery Processes

overview As organizations adapt to rapid digital advancements, AI and hybrid work models are transforming how businesses operate. In this edition of Leadership Lens, we sit down with Kirupakaran Ramkumar, Delivery Head, Healthcare BU at Infinite, to explore how these advancements are shaping the future of delivery models and workforce management.Q: How has digital transformation

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Comprehensive Quality Assurance Services for a Financial Major Client

The client is a leader in the Banking, Financial Services, and Insurance (BFSI) industry, with over $1 billion in revenue and a global team of over 250 employees. Specializing in financial services, the client needed to enhance the quality and reliability of their applications and infrastructure to support the continuous expansion of their offerings.

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AI-Based Test Case Automation for a Leading Medicaid Solutions Provider

Our client is a prominent leader in Medicaid-related solutions, with a revenue of over $37.4 billion and a workforce of more than 10,000 employees. Operating in the healthcare industry, the client handles complex Medicaid systems, requiring robust and efficient test case automation to maintain highquality standards and meet industry regulations.

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