A Catholic healthcare organization comprising of 12 hospitals and more than 18,000 employees
Business Challenge
The client’s objective was to move their Epic environment into Azure Cloud, with managed services requirements across:
- Non-Standard Applications
- Business, IAM & SOC Analyst
- SharePoint Support
- Through a smooth Azure Cloud transition, our strategic approach reduced IT costs, improved adherence, CSA, and delivered savings.
- Utilizing best practices advocated by EPIC, a careful consideration of Application Provisioning/De-provisioning was incorporated by Infinite. The deployment and management processes were strategically aligned with the change management and release management procedures, ensuring a cohesive and streamlined approach.
- Infinite adopted an automated deployment methodology, leveraging cloud-native tools such as Azure DevOps, thus optimizing the overall deployment lifecycle.
- 20%Â IT Services Cost Optimization
- 99%Â Â Requirements AdherenceÂ
- 30%Â Â CSATÂ Improvement
- 25%Â Additional Cost Savings using OptaFi Cloud Security Framework
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