About the Company
A Leading a peer-to-peer Instant Payments service product by Large FinTech.
Background of the Business Problem
- A leading peer-to-peer Instant Payments service, was seeking a strategic partner to support multiple implementations driven by its rapid growth in the US market.
Our Approach & Solution
- Used a shared services factory delivery model from Infinite’s Nearshore Delivery center.
- The Factory Model empowered the Infinite nearshore team to implement and integrate products at scale. This included over 1200+ implementations since 2018, with more than 200 of those occurring in 2023 alone.
- Infinite’ Costa Rica Banking Delivery center with 600+ Engineering and Implementation talent provided services in both dedicated and shared services factory models for scale and agility.
Business Outcomes
50%
Improvement in implementation timeline through process streamlining & automation.
- From 11 months to 5 months for complex projects.
- From 5 months to 2.5 months for simpler projects.
50%
Reduction in cost per implementation.